The notion of professional burnout was first intro duced by freudenberger, to describe overload symptoms that he observed among volunteers treating drug addic tion patients 10. This absenteeism figure is 25 percent higher than the average the rest. Scale description the mbi is designed to assess the three components of the burnout syndrome. Our findings revealed that stress and burnout scores were not statistically significant different in terms of sociodemographic variables such as gender, marital status, education level, and working unit. Maslach burnout inventory human services survey mbihss individual report. This scale is used in the mbihss, mbihss mp, and mbies versions. Maslach burnout inventory and a selfdefined, singleitem. A psychometric assessment of the maslach burnout inventory general survey in a customerservice environment c. Professional burnout and work satisfaction in spanish allergists. The maslach burnout inventory is one of the most widely used measuring instruments for.
The mbihs is a 22item selfreport questionnaire that consists of three independently scored dimensions emotional exhaustion, depersonalization and a lack of personal accomplishment. Mbi hss revised model for healthcare professional in saudi arabia. Maslach burnout inventory scales emotional exhaustion ee the 9item emotional exhaustion ee scale measures feelings of being emotionally overextended and exhausted at ones work. With ever increasing educational expectations and demands, burnout has emerged as a major problem negatively affecting the wellbeing of different student populations. She is a professor emerita of psychology at the university of california, berkeley, and a researcher at its healthy workplaces center. Since the publication of the questionnaire, a level of alpha values has. The research investigated the relation between anxiety, dimensions of self image and the burnout syndrome. Can the maslach burnout inventory and utrecht work. Evaluating stress rutgers school of management and labor. Formatting for the es is a 22item survey which uses a 7point scale for responses.
A metaanalytic reliability generalization study of the. The objectives of this study were to evaluate use of the maslach burnout inventory educator survey mbies to assess burnout in veterinary students and evaluate the factors that predict the mbies scores. Burnout has been a subject of increasing interest over the past decade. Every day a few times a week once a week a few times a month once a. Mbihss revised model for healthcare professional in saudi arabia. However, its psychometric properties have been questioned, and alternative measurement models of the inventory have been suggested. The mbi includes three questionnaires the human services survey.
Engages with program associations and others in similar job positions. The maslach burnout inventory mbi has been recognized for more than a decade as the leading. A scale designed to assess various aspects of the burnout syndrome was administered a. The most widely adopted tool measuring the burnout syndrome is the maslach burnout inventory mbi. Although some items have been slightly modified, the.
The questionnaire has 16 items clustered in three scales which parallel those of the mbihss and mbies. Committee participation, introduction of creative programming, suggestions for quality process improvements. This study investigated the structural validity of the three individual maslach burnout inventory student survey mbiss subscales. The potential of having three interrelated dimensions of burnout was first discussed in terms of a sequence of stages over time. Burnout occurs when passionate, committed people become deeply disillusioned with a job or career from which they have previously derived much of their identity and meaning. Evaluating the psychometric properties of the maslach burnout. Burnout is a variable that continues to sustain international research interest. The 22 total items are broken up into the three themes with nine items relating to emotional exhaustion, five to depersonalization, and eight to accomplishment as shown in table 1. The relationship between occupational stress and burnout was investigated through a metaanalysis of 81 studies and 364 correlations.
It has been found to be reliable, valid, and easy to administer. It comes as the things that inspire passion and enthusiasm are stripped away, and tedious or unpleasant things crowd in. The data were obtained applying the modified maslach burnout inventory mbi, the spielbergs questionnaire of trait anxiety and offer selfimagination. This measure, the maslach burnout inventory mbi, contains three subscales that assess the different aspects of experienced burnout. Berkeley summary a scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals. Maslach burnout inventory general survey mbigs the dutch version of the mbigs contains 15 items measuring exhaustion, cynicism, and personal efficacy with good psychometric properties bakker et al. Validation of the mbigs via the internet 2 validation of the maslach burnout inventory general survey. The syndrome of burnout, selfimage, and anxiety with grammar. Maslach burnout inventory definition of maslach burnout. A psychometric assessment of the maslach burnout inventory. Burnout was measured by the maslach burnout inventory, 1981 and 1986 versions, emotional. Christina maslach is professor emerita of psychology at the university of california at berkeley. The maslach burnout inventory mbi has been recognized for more than a decade as the leading measure of burnout, incorporating the extensive research that has been conducted in the more than 25 years since its initial publication. Formatdata source maslach burnout inventory human services survey mbihss is a 22item survey that covers 3 areas.
The maslach burnout inventory and its relationship with. Selfefficacy is regarded as a significant factor in selfconcept, motivational theories, and healthrelated behaviors, and can seriously influence ones level of performance. The scale of burnout in uk gastroenterology trainees and the feasibility to determine its prevalence using the validated maslach burnout inventory human services survey mbihss tool. Ellen burnham and colleagues, in a comment published in the lancet respiratory medicine,1 have correctly identified sex as a risk factor found in several studies. Maslach burnout inventory abbreviated mbi9 maslach c, et al. Maslach burnout inventory english manual 4th edition. Emotional exhaustion, depersonalisation and lack of personal accomplishment. The maslach burnout inventory captures three dimensions of burnout. Then, add up your scores by color, and refer to the descriptions below. The maslach burnout inventory is one of the most widely used measuring instruments for assessing the construct of burnout and several versions. Comparing brief screening questions to the maslach burnout inventory academic pediatrics.
Maslach burnout inventory utrecht university repository. Validity and reliability of the maslach burnout inventory. The exhaustion scale consists of five items cronbachs. Burnout profiles and pattern of mbi scale scores appendix c. The maslach burnout inventory has been analyzed with confirmatory factor analysis to test both.
View maslach burnout inventory research papers on academia. The main objective of this study is to examine for the first time among employees who sought psychological treatment the validity of the two most widely used burnout instruments. Other measures have been developed since then, and some approaches have reduced burnout to the single dimension of exhaustion. The current article seeks to determine the psychometric properties of the persian version of the general selfefficacy scale gses among substance abusers. A metaanalytic reliability generalization study of the maslach burnout inventory1 raimundo aguayo, cristina vargas, emilia i.
Psychometric properties of the persian version of general. The measurement of experienced burnout christina maslach university of california, berkeley and susan e. Maslach burnout inventory mbi the maslach burnout inventory mbi has been recognized for more than a decade as the. There is no consensus on the measurement of burnout. Pa see figure 1 to examine the distribution of the alpha coefficients of.
She has conducted research in social and health psychology, and is best known as a pioneering researcher on job burnout and as the author of the widely used maslach burnout inventory mbi. Higher scores correspond to greater experienced burnout. Burnout was measured using the maslach burnout inventory general survey schaufeli et al. The 16 items of the questionnaire are grouped into three scales. The relationship between burnout and perceived stress. Maslach burnout inventoryhuman services survey mbihss, on these.
The maslach burnout inventory mbi is an introspective psychological inventory consisting of 22 items pertaining to occupational burnout. Unconscious bias in the selection and interpretation of data. The original paper proposing this inventory has been cited nearly 6,000 times, and there are now several versions of the mbi. The maslach burnout inventory general survey mbigs schaufeli, leiter, maslach. Several of her articles have received awards for their significance and. Burnout maslach burnout inventory depression primemd quality of life medical outcomes study short form 8 sf8 longitudinal component to compare changes in burnout using data from a 2006 survey burnout and suicidal ideation among us medical students 49. Maslach burnout inventory research papers academia. In this paper we present the physician burnout questionnaire phbq, a new op. Staff burnout scale, pines 1981 burnout measure, and the maslach burnout.
The maslach burnout inventory mbi, the leading measure of burnout. Compared to the maslach burnout inventory, the pfi burnout scale sensitivity and specificity in identifying those with burnout was 72% and 84%, respectively, and auc was 0. Emotional exhaustion ee, depersonalization dp, and low sense of personal accomplishment pa. Pdf the maslach burnout inventory manual researchgate.
The maslach burnout inventory mbi has been the most widely used questionnaire in the evaluation of burnout. Christina maslach is a professor of psychology and the vice provost for undergraduate education at the university of california, berkeley. Burnout among veterinary students can result from known stressors in the absence of a support system. The turkish mbi maslach s burnout inventory and turkish pss perceived stress scale were completed by the participants. Maslach burnout inventory transparent png 1501x1500.
The maslach burnout inventory mbi is a 22item instrument that is considered the gold standard for assessing burnout. Christina maslach, phd, is a pioneering researcher on job burnout, who has won several awards for her work most recently, the 2017 application of personality and social psychology award. Rothmann north west university abstract the objectives of this study were to validate the maslach burnout inventory general survey mbigs for a customerservices environment, and to assess differences. Maslach and jackson 1986, 1996 based their selfreport questionnaire, the maslach burnout inventory human services survey mbihss, on these three dimensions. Maslach burnout inventory english psychology roots. Consistent with maslach s conceptualization, the mbi operationalizes burnout as a threedimensional syndrome consisting of emotional exhaustion, depersonalization, and reduced personal accomplishment.
Comparing the maslach burnout inventory to other well. The maslach burnout inventory mbi is a widely used measure of three specific aspects of the burnout syndrome. Unconscious bias in the selection and interpretation of. Aws sample item with response scale of 1 strongly disagree to 5 strongly agree. Jackson with the goal to assess an individuals experience of burnout. The syndrome of burnout, selfimage, and anxiety with. On the basis of the literature, we predicted that cynicism and dedication are opposite ends. A metaanalysis of burnout and occupational stress unt.
Occupational stress was measured by role conflict, role ambiguity, workload, cumulative role stress, job specific stressstressors, and work setting characteristics. The maslach burnout inventory mbi, which was developed by her and her colleagues, is one of. Valid and reliable survey instruments to measure burnout. The questions on the mbihs classify feelings related to an individuals work environment on a 7point likert scale. It should be noted that this reverse scoring procedure has made the mbi more unwieldy for users who have to score three subscales, and one of. Maslach burnout inventory the beststudied clinical instrument for assessing job and emotional burnout, designed by maslach and jackson in the 1970s, which hinges on a threedimensional description of exhaustion, cynicism and inefficacy. Access the maslach burnout inventory purpose to measure burnout in individuals who work with people human services professions. The maslach burnout inventory is a 22 items scale developed. The present study attempted to examine the psychometric properties and factorial structure of the mbi amongst a sample of 536 professional health specialists in. She has conducted research in a number of areas within social and health psychology. Dec 12, 2014 the maslach burnout inventory mbi is the mainstream measure for burnout. The primary outcome measurewas the change inthe bms10 score. The measure that emerged from that psychometric research was the maslach burnout inventory mbi, which assessed these three dimensions and has been used in many research studies over the years.
The maslach burnout inventory mbi is a 22item instrument that is considered thegold standard for assessing burnout. The downloadable pdf file includes one copy of the mbi all forms, scoring keys, and permission to reproduceadminister the mbi for up to the quantity purchased. Pdf the measurement of experienced burnout researchgate. To identify the sensitivity, specificity, and concurrent validity of the selfdefined burnout measure compared to the more established mbi measure.
This article concerns the measurement of burnout among human services professionals through its most widely used measure. Maslach burnout inventory mbi statistics solutions. Exhaustion is identified through five items such as i feel burned out from my work. Measuring staff satisfaction satisfaction often action program engagement. Two common burnout assessments are the maslach burnout inventory mbi and a singleitem, selfdefined burnout measure. An internet study across occupations abstract this study examined the factorial validity of the maslach burnout inventory general survey mbigs. This project compared 3 singleitem measures with the mbi and other factors related to burnout. However, she is best known as one of the pioneering researchers on job burnout, and the author of the maslach burnout inventory mbi, the most widely used research measure in the burnout field. The original form of the mbi was constructed by christina maslach and susan e. Le pedimos su colaboracion respondiendo a ellos como lo siente. Abstract current knowledge about burnout suffers from a healthy worker bias since only working and thus relatively healthy employees have been investigated. Pdf a scale designed to assess various aspects of the burnout syndrome. The burnout scale, which was based on the maslach burnout. Maslach burnout inventory is a totally free png image with transparent background and its resolution is 1501x1500.
Maslach burnout inventory mbi assessments, tests mind. The maslach burnout inventory and its relationship with staff. The mbi is a 22item measure which produces three scores. In particular, it deals with its factor structure, the. The center for epidemiologic studies depression scale, maslach burnout inventory human service survey, and almost perfect scale revised were used to assess depressive. Examining and adapting the psychometric properties of the maslach. Confirmatory factor analysis of the maslach burnout inventory. The mbi includes three questionnaires the human services survey, the general survey, and the one this report. For more information, write to the publisher at 577 college avenue, palo alto, california 94306, u. The maslach burnout inventory mbi is by far the most widely used, accepted, valid, and reliable measurement tool of stress and burnout. Relatively little is known about how the measures compare. An examination of the structural validity of the maslach.
Even though the validity of the maslach burnout inventory student survey mbiss is widely assessed across the globe, there is a paucity of related literature in the south asian settings. Analysis on job burnout of efl university teachers in. Increase in the number of scientific publications on burnout 3. The maslach burnout inventory and its relationship with staff transition in and out of the intellectual disability workforce presentation to the nzasid conference august 2426th, 2010, dunedin. Among her earliest and most lasting contributions was the development of the maslach burnout inventory mbi, a scale to measure workers exhaustion, depersonalization, and sense of diminished personal accomplishment. Maslach and jackson 1986, 1996 based their selfreport questionnaire, the. Clinicians and healthcare staff report high levels of burnout.
In 1981, maslach and jackson developed the first widely used instrument for assessing burnout, namely, the maslach burnout inventory mbi. The maslach burnout inventory is a structured questionnaire. Confirmatory factor analysis is a tool scientists and analysts use to test the validity of theories. Determine your score for the abbreviated maslach inventory use this sheet to determine your score for the statements filled out on the previous page. However, in both its theoretical formulation and its psychometric characteristics it poses some problems. Measuring burnout symptoms is important, but the maslach burnout inventory mbi has 22 items.
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